Robotics Process Automation

 

Robotics Process Automation-

 

jkscksV çkslsl vkWVkses'ku ¼RPA½ ,d çdkj dk lkW¶Vos;j gS] ftldk mi;ksx vuqç;ksxksa esa ewyHkwr dk;ksaZ ds Lopkyu ds fy, fd;k tkrk gS] tSls fd ekuo dSls dk;Z djrk gSA lkW¶Vos;j jkscksV dks fofHkUu pj.kksa vkSj vuqç;ksx ds lkFk odZ¶yks@çfØ;k ds fy, çf'kf{kr fd;k tk ldrk gSA tSls& fjlhOM QkWeZ dks çkIr djuk] jlhn lans'k Hkstuk] iw.kZrk ds fy, QkWeZ tk¡p djuk] fdlh QksYMj esa QkWeZ dk nLrkosthdj.k djuk vkSj çi= uke ds lkFk ,d LiszM'khV dks viMsV djuk] fjdkWMZ dh xbZ frfFk vkfnA vkjih, çksxzkfeax dk mís'; Jfedksa ij uhjl] lh/ks dk;Z ds otu dks de djuk gSA

vkjih, rduhd esa lkW¶Vos;j jkscksV ¼ckWV½ gksrs gSa tks ,d ekuo dh udy dj ldrs gSaA vkjih, ckWV vuqç;ksxksa esa ykWx bu dj ldrs gSa] MsVk ntZ dj ldrs gSa] x.kuk dj ldrs gSa vkSj dk;ksaZ dks iwjk dj ldrs gSa vkSj fQj ykWx vkmV gks ldrs gSaA orZeku esa] fpfdRld RPA rduhdksa dks rhu O;kid Jsf.k;ksa esa foHkkftr djrs gSa& çkscksV~l] ukWckWV~l vkSj pSVckWV~lA

1- Probots – çkscksV~l ckV~l gksrs gSa tks MsVk dks çkslsl djus ds fy, ljy] nksgjkus ;ksX; fu;eksa dk ikyu djrs gSaA

2- Knowbots – ukckV~l mi;ksxdrkZ }kjk fufnZ"V tkudjh dks bdëk vkSj laxzghr djus ds fy, baVjusV ij [kkst djrs gSaA

3- Chatbots – pSVckWV opqZvy ,tsaV gksrs gSa tks lgh le; esa xzkgdksa ds lokyksa dk tokc ns ldrs gSaA

RPA lkW¶Vos;j daiuh ds ekStqnk cqfu;knh <k¡ps vkSj ç.kkfy;ksa dks cnys fcuk tYnh vkSj dq'kyrk ls çkS|ksfxdh dks ykxw djus esa l{ke cukrk gS tks vkjih, dks ikjaifjd vkbZVh Lopkyu ls vyx djrk gSA vkjih, lkW¶Vos;j dh {kerk tkx:d gksus vkSj cnyrh ifjfLFkfr;ksa] vioknksa vkSj ubZ ifjfLFkfr;ksa ds vuqdwy gksus dh {kerk gSA ,d ckj tc vkjih, lkW¶Vos;j dks ekStwnk lkW¶Vos;j vuqç;ksxksa esa fo'k"V çfØ;kvksa ds dk;ksaZ dks idM+us vkSj O;k[;k djus ds fy, çf'kf{kr fd;k x;k gS] rks ;g MsVk esa gsjQsj dj ldrk gS] çfrfØ;kvksa dks fVªxj dj ldrk gS] u, dk;ksaZ dks 'kq: dj ldrk gS vkSj vU; ç.kkfy;ksa ds lkFk Lok;Ùkrk ls lapkj dj ldrk gSA

RPA esa fofHkUu çdkj ds midj.kA

o   Blue Prism

o   UiPath

o   Automation Anywhere

o   Work Fusion

o   Openspan

o   Tally

 

There are 4 different phases in RPA Lifecycle:

ü Analysis ¼fo'ys"k.k½ – RPA fodkl ds O;kolkf;d çfØ;k dh igpku gksrh gSA

ü Development of Bot ¼ckV dk fodkl½– vko';drkvksa dh iwfrZ

ü Testing phase ¼ijh{k.k pj.k½– xq.koÙkk dh tk¡p dh tkrh gSA

ü Deployment & Maintenance ¼çlkj vkSj j[kj[kko½– ckWV Vhe }kjk çlkj vkSj j[kj[kko cuk, j[kk tkrk gSA

ckWV fØ,Vj VwYl tSls Automation Anywhere Hkh ;k UiPath dk mi;ksx ckWV cukus ds fy, fd;k tkrk gS tks çfØ;kvksa ;k dk;ksaZ dks Lopkfyr djus ds fy, mi;ksx fd;k tkr gSA ,d ckWV cukus ds fy,&

•   ,d dk;Z fjdkWMZ djsa

•   ckWV dk;kZUo;u dks iwjk djsa

•   ckWV dk ijh{k.k djsa

•   Lopkyu dk;ksaZ dks djus ds fy, ckWV viyksM djsa

Benefits of RPA ¼vkjih, ds ykHk½& vkjih, rduhd laxBuksa dks mudh fMftVy ifjorZu ;k=k esa enn dj ldrh gS&

1-         csgrj xzkgd lsok çnku djukA

2-         O;kikj lapkyu vkSj çfØ;kvksa dks lqfuf'pr dj fu;eksa vkSj ekudksa dk ikyu djukA

3-         vf/kd rsth ls iwjh gksus okyh çfØ;kvksa dks iwjk djukA

4-         çfØ;k MsVk dks fMftVy vkSj vkWfMV djds csgrj n{krk çnku djukA

5-         eSuqvy vkSj nksgjko dk;ksaZ ds fy, ykxr cpr l`tu djukA

6-         deZpkfj;ksa dks vf/kd mi;ksxh cukukA

 

Applications of RPA ¼vkjih, ds vuqç;ksx½&

•   Customer service ¼xzkgd lsok½ – vkjih, daifu;ksa dks laidZ dsaUæ ds dk;ksaZ dks Lopkfyr djds] bZ&gLrk{kjksa dks lR;kkfir djus] LdSu fd, x, nLrkostksa dks viyksM djus vkSj Lor% vuqeksnu ;k vLohdkj ds fy, tkudkjh lR;kfir djus lfgr csgrj xzkgd lsok çnku djus esa enn dj ldrk gSA

•   Financial services ¼foÙkh; lsok,¡½– foÙkh; lsok m|kssx esa daifu;ksa fons'kh eqæk Hkqxrku ds fy, vkjih, dk mi;ksx dj ldrh gSa] [kkrk [kksyus vkSj lekiu dks Lopkfyr dj ldrh gSa] ys[kk ijh{kk vuqjks/kksa vkSj çlaLdj.k chek nkoksa dk çca/ku dj ldrh gSaA

•   Healthcare ¼gsYFkds;j½ – jksxhs laxBuksa] nkoksa] xzkgd lgk;rk] [kkrk çca/ku] fcfyax] fjiksfVaZx] vkSj fo'ysf"kdh ls fuiVus ds fy, fpfdRlk laxBu vkjih, dk mi;ksx dj ldrs gSaA

•   Human resources ¼ekuo lalk/ku½ – vkjih, vkWucsfMaZx vkSj vlWQ cksfMaZx lfgr ,p-vkj- dk;ksaZ dks Lopfyr dj ldrk gS] deZpkjh tkudkjh vkSj Vkbe'khV çLrqr djus dh çfØ;kvksa dks viMsV dj ldrk gSA

•   Supply chain management ¼vkiwfrZ J`a[kyk çcU/ku½ – vkjih, dk mi;ksx [kjhn ds fy,] vkMZj çkslsflax vkSj Hkqxrku dks Lopkfyr djus] bUosaVªh Lrj dh fuxjkuh djus vkSj f'kiesaV dks VSªd djus ds fy, tk ldrk gSA